NAILSAMI
Russian Cuticle Softener
Russian Cuticle Softener
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Shipping
Welcome to Nailsami!
At Nailsami, we are dedicated to providing you with high-quality products and exceptional customer service. Please take a moment to review our Shipping and Refund Policy to understand how we handle your orders, shipping, and returns.
📦 Shipping Policy
1. Shipping Destinations
We proudly ship our products globally to the following regions:
- Americas
- Europe
- Southeast Asia
- Australia & New Zealand
If your country is not listed during checkout, please contact us at info@nailsami.com for shipping arrangements.
2. Shipping Methods
All orders are shipped internationally via air directly from our warehouse in Guangzhou, China. Upon arrival in your country, your package is handed over to reliable local carriers, including:
- FedEx
- USPS
- DHL
- Australia Post (AUPost)
- Royal Mail
3. Shipping Fees
- Australia:
Free Shipping for orders over $50 AU
$8 AUD for orders under $50 AUD
- United Kingdom:
Free Shipping for orders over £60
£7 for orders under £60
- United States:
Free Shipping for orders over $80 USD
$9 USD for orders under $80 USD
- International:
$12 AUD for orders under 3 kg
$20 AUD for orders over 3 kg
Note: Shipping fees are calculated based on the destination and weight of your order.
4. Shipping Timeframes
- Australia: 6-15 business days
- United Kingdom: 6-15 business days
- United States: 6-15 business days
- International: 6-20 business days
Please allow an additional 2-5 business days for order processing before shipment.
4. Shipping Timeframes
- Australia: 6-15 business days
- United Kingdom: 6-15 business days
- United States: 6-15 business days
- International: 6-20 business days
Please allow an additional 2-5 business days for order processing before shipment.
5. Order Tracking
Once your order is shipped, you will receive an email containing your tracking information. In some cases, your order may be fulfilled in multiple packages, each with its own tracking number. This does not incur additional shipping costs.
If you do not receive tracking information within 5 business days, please contact us at info@nailsami.com.
6. Order Cancellation
- Before Shipping: You can cancel your order for a full refund within 24 hours of purchase by contacting our support team at info@nailsami.com.
- After Shipping: Once your order has been dispatched, cancellations are no longer possible. However, you may proceed with a return as outlined in our Returns Policy.
7. Special Instructions
- Multiple Packages: Occasionally, orders may be shipped in separate packages for logistical reasons. Each package will be tracked individually.
- Non-Listed Countries: If your country is not listed at checkout, please reach out to us for alternative shipping arrangements.
Return
Return
🔄 Refund and Return Policy
1. Return Eligibility
We want you to be completely satisfied with your purchase. You may request a return under the following conditions:
- Damaged or Defective Products: If your item arrives damaged, defective, or if you receive the wrong product.
- Return Period: Returns must be requested within 14 days of receiving your order.
Please note: We do not accept returns for items if you change your mind or no longer want the product.
2. Return Conditions
To be eligible for a return, your item must:
- Be in the same condition as when you received it.
- Be unused or unworn.
- Include all original tags and be in the original packaging.
- Be accompanied by a valid receipt or proof of purchase.
3. How to Initiate a Return
- Contact Us: Email us at info@nailsami.com with your order details and reason for return.
- Receive Instructions: Our support team will provide you with a return authorization and detailed instructions.
- Ship the Item: Send the product back using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the return is due to our error.
- Confirmation: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
4. Refund Process
- Approval: If your return is approved, a refund will be processed to your original payment method within 10 business days.
- Processing Time: Please allow additional time for your bank or credit card company to process and post the refund.
- Delayed Refunds: If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@nailsami.com.
5. Non-Returnable Items
- Personalized Products: Items customized or personalized upon request.
- Final Sale Items: Products marked as final sale cannot be returned or exchanged.
- Hygiene Products: Certain health and beauty products for hygiene reasons.
6. Exchanges
We currently do not offer direct exchanges. If you wish to exchange a product (e.g., for a different size or color), please initiate a return for a refund and place a new order for the desired item.
7. Refund Exclusions
We do not issue refunds in the following scenarios:
- Incorrect Shipping Information: Orders not delivered due to incorrect shipping addresses provided by the customer.
- Customs Delays: Delays caused by customs, natural disasters, or other circumstances beyond our control.
- Other Exceptional Circumstances: Situations not within Nailsami’s responsibility.
📧 Contact Us
If you have any questions or need assistance regarding shipping or returns, please reach out to our customer support team:
- Email: info@nailsami.com
Introducing our Russian Cuticle Softener, the gentle and effective solution for achieving beautifully groomed nails with ease and comfort. Inspired by the luxurious nail care practices of Russian manicurists, our cuticle softener is specially formulated to gently soften and hydrate cuticles, making them easier to push back and trim. Whether you're a professional nail technician or a DIY enthusiast, our Russian Cuticle Softener is the perfect addition to your nail care routine for achieving salon-quality results at home.
Product Features:
Gentle Softening Formula: Our cuticle softener features a gentle yet effective formula that helps soften and hydrate even the toughest cuticles. Infused with nourishing ingredients like vitamin E and jojoba oil, it helps to dissolve dry, overgrown cuticles, making them easier to push back and trim.
Hydrating and Nourishing: Enriched with moisturizing agents, our cuticle softener helps to hydrate and condition the cuticle area, promoting healthy nail growth and preventing dryness and brittleness. Say goodbye to rough, ragged cuticles and hello to smooth, healthy-looking nails.
Easy Application: Our cuticle softener comes in a convenient dropper bottle for easy and mess-free application. Simply apply a few drops of the softener to each nail and massage gently into the cuticle area. Allow it to penetrate for a few minutes before gently pushing back and trimming the cuticles.
Professional-Quality Results: Achieve salon-quality nails at home with our Russian Cuticle Softener, which helps to create a clean and polished look by softening and grooming the cuticles with precision and ease.
Versatile Use: Our cuticle softener is suitable for all nail types and can be used as part of your regular manicure and pedicure routine. Whether you're prepping your nails for polish or maintaining your nail health between salon visits, our softener is the perfect tool for achieving beautiful, well-groomed nails.
Compact and Portable: The compact size of our cuticle softener makes it perfect for travel or on-the-go touch-ups. Slip it into your purse or travel bag for convenient nail care wherever you go.
Why Choose Our Russian Cuticle Softener:
Gentle and Effective: Experience gentle yet effective cuticle softening with our specially formulated formula that helps dissolve dry, overgrown cuticles without harsh chemicals or abrasives.
Hydrating and Nourishing: Enjoy hydrated and nourished cuticles with our softener, which is enriched with moisturizing ingredients to promote healthy nail growth and prevent dryness and brittleness.
Easy and Convenient: Achieve salon-quality results with ease and convenience using our cuticle softener, which comes in a convenient dropper bottle for mess-free application.
Professional-Quality Results: Create clean and polished nails at home with our cuticle softener, which helps to groom and maintain the cuticles for a neat and tidy appearance.
How to Use:
Prep Your Nails: Start with clean, dry nails. Remove any existing nail polish and wash your hands thoroughly.
Apply Softener: Using the dropper bottle, apply a few drops of the cuticle softener to each nail, focusing on the cuticle area. Allow it to penetrate for a few minutes.
Push Back Cuticles: Gently push back the softened cuticles using a cuticle pusher or orangewood stick. Be careful not to apply too much pressure to avoid damaging the nail bed.
Trim Excess Cuticles: If desired, carefully trim any excess cuticle using cuticle scissors or nippers. Take care to only trim loose or overgrown cuticle tissue, avoiding the healthy skin around the nail.
Wash Hands: Rinse your hands thoroughly with warm water to remove any remaining softener and cuticle debris.
Moisturize: Finish by applying a nourishing cuticle oil or hand cream to hydrate and nourish the cuticle area.
Experience the luxury of Russian-inspired nail care with our Russian Cuticle Softener. Shop now and achieve beautifully groomed nails with ease and comfort.
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